Helpful Resources
Why a Mobile-First Training Strategy Wins Every Time
An exceptional training program can boost employee retention rates, accelerate the learning curve for new hires, and increase the overall effectiveness of a company’s workforce. When it comes to delivering training content in an efficient and seamless way, companies face several practical challenges.
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Find, Train, Keep: Addressing Challenges in Hospitality Hiring & Retention with Better Technology
Everyone in the service industry knows: Good employees are hard to find. In this eBook, we’ll cover some of the opportunities and challenge that exist in finding the right employees and how utilizing the right technology could be the key to making them feel valued and empowered.
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Ditch the Paper Binder: 5 Successful Steps for Going Mobile
This e-book explores the pros and cons of using iPads to improve employee training and provides five steps to help restaurants and retailers enjoy a seamless switch from paper training binders to mobile training.
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Customer Story: Modern Market Eatery
Customer Story: Crocs
Customer Story: Holler & Dash
Case Studies
Illegal Pete’s Found Their Solutions in Playerlync’s Platform For Communications & Location Consistency
As Pete’s expanded, they realized that communications between and among the locations was starting to become an issue. They wanted location individuality, but with the reliable consistency and best practices that had made them successful.
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Red Robin Chooses PlayerLync to Improve Efficiency of SOPs and Drive Employee Engagement
Red Robin was seeking a way to utilize their content creation tools and processes, deliver digital standard operating procedures and roll out new menu items to their 25,000 employees.
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Chipotle Mexican Grill Decreases Training and Operational Costs and Improves Employee Engagement
Chipotle chose PlayerLync’s tablet-based content delivery and control system to deliver training videos, recipes, ops manuals, and corporate culture to iPads.
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White Papers & Reports
Digital & Mobile Transformation in the Retail Industry
Get the free research report: Digital & Mobile Transformation in the Retail Industry – Research by Harvard College and learn the impacts digital and mobile transformation are having on the retail industry.
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Brick & Mortar Loyalty: How Brand & In-Store Engagement Strategies Go Hand in Hand
Retailers are graduating from traditional retail practices, aiming instead to achieve the best quality service through the most desirable, unified digital and in-store capabilities.
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Lifecycle Learning Technology
The Convergence of Mobility, Rich Content, and Advanced Distribution for Next-Generation Training Platforms in Retail, Restaurants & Hospitality
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Digital & Mobile Transformation in the Retail Industry
PlayerLync’s Head of Marketing, Gary Iles and Head of Product, Paul Bradley, discuss results from a recent Harvard study that specifically tackle: top challenges to retail growth and ways to overcome and succeed, how to stay ahead in today’s competitive retail environment, and solutions for staying connected.
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Modern Learning – A Fresh Look at New Approaches and Technologies
Modern Learning encompasses many exciting new concepts, technologies, and practical applications. From Artificial Intelligence, xAPI, video performance support, knowledge reinforcement, mobility and micro-learning, PlayerLync will tell you what’s in, what’s out and what would have the biggest impacts within your organization. Moreover, you’ll learn how to get started immediately leveraging assets you already have, in order to make an impact during the remainder of 2018.
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Why Soft Skills Matter & How Training Your Teams Can Impact Your Business
Soft skills are the predominant reason that people are promoted or fired, yet very little formal training is focused on soft skill development. When soft skills are not prioritized in hiring or employee development, a soft skills gap can develop – leading to high turnover, poor customer retention, and ineffective management.
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