Helpful Resources

eBooks

Ditch the Paper Binder: 5 Successful Steps for Going Mobile
Ditch the Paper Binder: 5 Successful Steps for Going Mobile

This e-book explores the pros and cons of using iPads to improve employee training and provides five steps to help restaurants and retailers enjoy a seamless switch from paper training binders to mobile training.

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6 Actionable Ideas for Driving Employee Enablement Through Mobility
6 Actionable Ideas for Driving Employee Enablement Through Mobility

For deskless employees, a communication and engagement strategy is crucial. The employee enablement ideas discussed in this guide will empower your front line and increase productivity through mobility.

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5 Steps to Restore Brand Consistency
5 Steps to Restore Brand Consistency

How can you make sure to stay consistent between shifts and potentially between restaurants? The 5 steps discussed in this guide can help you get there. Stay with us for a bonus tip at the end!

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Videos

 
Customer Story: Modern Market Eatery
 
Customer Story: Crocs
 
Customer Story: Holler & Dash

Case Studies

Noon Mediterranean Grill is Accelerating Growth by Standardizing Operating Procedures
Noon Mediterranean Grill is Accelerating Growth by Standardizing Operating Procedures

Assertive plans call for opening 200 restaurants by 2020, so they have executed a strategy to move business operations to a modern paperless environment that provides performance support and learning on mobile devices.

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Illegal Pete’s Found Their Solutions in Playerlync’s Platform For Communications & Location Consistency
Illegal Pete’s Found Their Solutions in Playerlync’s Platform For Communications & Location Consistency

As Pete’s expanded, they realized that communications between and among the locations was starting to become an issue. They wanted location individuality, but with the reliable consistency and best practices that had made them successful.

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Red Robin Chooses PlayerLync to Improve Efficiency of SOPs and Drive Employee Engagement
Red Robin Chooses PlayerLync to Improve Efficiency of SOPs and Drive Employee Engagement

Red Robin was seeking a way to utilize their content creation tools and processes, deliver digital standard operating procedures and roll out new menu items to their 25,000 employees.

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White Papers & Reports

Digital & Mobile Transformation in the Retail Industry
Digital & Mobile Transformation in the Retail Industry

Get the free research report: Digital & Mobile Transformation in the Retail Industry – Research by Harvard College and learn the impacts digital and mobile transformation are having on the retail industry.

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Brick & Mortar Loyalty: How Brand & In-Store Engagement Strategies Go Hand in Hand
Brick & Mortar Loyalty: How Brand & In-Store Engagement Strategies Go Hand in Hand

Retailers are graduating from traditional retail practices, aiming instead to achieve the best quality service through the most desirable, unified digital and in-store capabilities.

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Lifecycle Learning Technology
Lifecycle Learning Technology

The Convergence of Mobility, Rich Content, and Advanced Distribution for Next-Generation Training Platforms in Retail, Restaurants & Hospitality

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Webinars

Modern Learning – A Fresh Look at New Approaches and Technologies
Modern Learning – A Fresh Look at New Approaches and Technologies

Modern Learning encompasses many exciting new concepts, technologies, and practical applications. From Artificial Intelligence, xAPI, video performance support, knowledge reinforcement, mobility and micro-learning, PlayerLync will tell you what’s in, what’s out and what would have the biggest impacts within your organization. Moreover, you’ll learn how to get started immediately leveraging assets you already have, in order to make an impact during the remainder of 2018.

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Why Soft Skills Matter & How Training Your Teams Can Impact Your Business
Why Soft Skills Matter & How Training Your Teams Can Impact Your Business

Soft skills are the predominant reason that people are promoted or fired, yet very little formal training is focused on soft skill development. When soft skills are not prioritized in hiring or employee development, a soft skills gap can develop – leading to high turnover, poor customer retention, and ineffective management.

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Guided Adaptation and the Art of Using Work for Learning
Guided Adaptation and the Art of Using Work for Learning

This webinar will cover what the latest research says about using work for learning, how organizations can improve in Guided Adaptation, and ways organizations are leveraging technology and xAPI in order to use work for learning.

 

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