Helpful Resources
Ditch the Paper Binder: 5 Successful Steps for Going Mobile
This e-book explores the pros and cons of using iPads to improve employee training and provides five steps to help restaurants and retailers enjoy a seamless switch from paper training binders to mobile training.
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6 Actionable Ideas for Driving Employee Enablement Through Mobility
For deskless employees, a communication and engagement strategy is crucial. The employee enablement ideas discussed in this guide will empower your front line and increase productivity through mobility.
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5 Steps to Restore Brand Consistency
How can you make sure to stay consistent between shifts and potentially between restaurants? The 5 steps discussed in this guide can help you get there. Stay with us for a bonus tip at the end!
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Customer Story: Modern Market Eatery
Customer Story: Crocs
Customer Story: Holler & Dash
Case Studies
Noon Mediterranean Grill is Accelerating Growth by Standardizing Operating Procedures
Assertive plans call for opening 200 restaurants by 2020, so they have executed a strategy to move business operations to a modern paperless environment that provides performance support and learning on mobile devices.
Illegal Pete’s Found Their Solutions in Playerlync’s Platform For Communications & Location Consistency
As Pete’s expanded, they realized that communications between and among the locations was starting to become an issue. They wanted location individuality, but with the reliable consistency and best practices that had made them successful.
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Red Robin Chooses PlayerLync to Improve Efficiency of SOPs and Drive Employee Engagement
Red Robin was seeking a way to utilize their content creation tools and processes, deliver digital standard operating procedures and roll out new menu items to their 25,000 employees.
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Digital & Mobile Transformation in the Retail Industry
Get the free research report: Digital & Mobile Transformation in the Retail Industry – Research by Harvard College and learn the impacts digital and mobile transformation are having on the retail industry.
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Brick & Mortar Loyalty: How Brand & In-Store Engagement Strategies Go Hand in Hand
Retailers are graduating from traditional retail practices, aiming instead to achieve the best quality service through the most desirable, unified digital and in-store capabilities.
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Lifecycle Learning Technology
The Convergence of Mobility, Rich Content, and Advanced Distribution for Next-Generation Training Platforms in Retail, Restaurants & Hospitality
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Digital & Mobile Transformation in the Retail Industry
PlayerLync’s Head of Marketing, Gary Iles and Head of Product, Paul Bradley, discuss results from a recent Harvard study that specifically tackle: top challenges to retail growth and ways to overcome and succeed, how to stay ahead in today’s competitive retail environment, and solutions for staying connected.
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Modern Learning – A Fresh Look at New Approaches and Technologies
Modern Learning encompasses many exciting new concepts, technologies, and practical applications. From Artificial Intelligence, xAPI, video performance support, knowledge reinforcement, mobility and micro-learning, PlayerLync will tell you what’s in, what’s out and what would have the biggest impacts within your organization. Moreover, you’ll learn how to get started immediately leveraging assets you already have, in order to make an impact during the remainder of 2018.
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Why Soft Skills Matter & How Training Your Teams Can Impact Your Business
Soft skills are the predominant reason that people are promoted or fired, yet very little formal training is focused on soft skill development. When soft skills are not prioritized in hiring or employee development, a soft skills gap can develop – leading to high turnover, poor customer retention, and ineffective management.
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